Definitions
- Seller: Smart Carrier Bags Ltd.
- Buyer: The person/company who buys or agrees to buy the goods from the Seller.
- Conditions: The terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by the Seller.
- Goods: The articles which the Buyer agrees to buy from the Seller.
- Price: The price for the Goods, excluding VAT and any carriage, packaging, and insurance costs.
1. Conditions
1.1 These conditions shall form the basis of the contract between the Seller and Buyer in relation to the sale of goods, to the exclusion of all other terms and conditions including Buyer’s standard conditions of purchase or any other conditions which Buyer may purport to apply under any purchase order or confirmation of order or any other document.
1.2 All orders for goods shall be deemed to be an offer by Buyer to purchase goods from Seller pursuant to these conditions.
1.3 Acceptance of delivery of the goods shall be deemed to be conclusive evidence of Buyer’s acceptance of these conditions.
1.4 These conditions may not be varied except by the written agreement of Seller.
1.5 These conditions represent the whole of the agreement between Seller and Buyer. They supersede any other conditions previously issued.
2. Quotations
2.1 All quotations are based on work being performed during regular working hours and conditions prevailing at the date of quotation and are subject to amendment or withdrawal at any time prior to receipt and acknowledgement by Seller of any acceptance thereof.
3. Price
3.1 The price shall be the amount quoted on Seller’s confirmation of order.
The price is exclusive of VAT which shall be due at the rate in force on the date of Seller’s invoice.
3.2 Price quoted is subject to sight of design and based on ink coverage of 20% only. Higher ink coverage will be subject to a surcharge.
3.3 Seller reserves the right to increase prices proportionally; subject to any increase in the cost of raw materials after the date of the order placed by Buyer.
4. Payment
4.1 100% upfront payment of price and VAT required for new clients along with a signed copy of the order form.
4.2 50% deposit of price and VAT required for repeat orders along with a signed order form. Balance to be paid 2 weeks prior to delivery.
4.3 Ownership of goods shall remain with Seller until full payment is received. Seller reserves the right to hold goods until payment in full has been received.
4.4 If payment is overdue in full or in part, Seller may recover or resell goods and may enter Buyer’s premises for that purpose.
4.5 Interest on overdue invoices shall accrue daily at 5% per calendar month above the Bank of England base rate until payment.
4.6 Buyer shall pay all accounts in full and not exercise any rights of set-off or counter-claim.
4.7 Represented cheques will be charged at £9 per cheque. Unpaid returned cheques will be charged at £18 per cheque.
5. Orders
5.1 Orders received and accepted by Seller cannot be cancelled except by written notice within 7 days of order date.
5.2 Any cancellations received after this date will be subject to full payment.
5.3 If artwork is already produced, £95.00 surcharge will be deducted from the refund.
5.4 Buyer guarantees the legal property of all matter submitted to the Seller for production/publication, including any legal expenses incurred by Seller in contesting ownership disputes.
6. Artwork
6.1 For special logos required by Buyer, high-quality original artwork should be provided in outlined PDF, EPS, AI, or PSD formats.
6.2 High-resolution JPEG, TIFF, or BMP files (minimum 300 dpi, 1000×1000 pixels) are acceptable.
6.3 Buyer must carefully check and approve artwork for correctness (spelling, contact details, etc.) before approval.
6.4 Seller is not responsible for any errors in artwork once approved by Buyer.
7. Deliveries
7.1 Delivery lead times (after artwork approval and full payment):
- Far Eastern production: 12–14 weeks
- European production: 3–5 weeks
- UK production: 1–4 weeks
7.2 Deliveries are handled by Seller’s assigned courier company. If delivery is refused, double transport and legal costs will be added to invoice.
7.3 Seller’s courier provides kerb-side delivery only.
7.4 Buyer must pay for actual quantities delivered.
7.5 Delivery dates quoted are given in good faith; Seller is not liable for delays beyond its control.
7.6 An additional fee of £35 will be charged for split deliveries.
7.7 Seller is not liable for injuries resulting from goods after delivery/collection.
7.8 Seller reserves the right to re-sell any rejects anywhere in the UK, including the same town as Buyer.
7.9 Storage cost: £0.25 per box per week for delayed acceptance of planned delivery.
8. Collection
8.1 Seller will notify Buyer when goods are ready for collection.
8.2 If Buyer arranges delivery via an independent courier, Seller accepts no liability for loss or damage after goods leave Seller’s premises.
8.3 Any claims must be made directly to the assigned courier company.
9. Quality
9.1 Goods supplied are subject to the following tolerances:
- ±10% on quantity
- ±5% on size
- ±10% on thickness
9.2 Printed colours may vary slightly from digital/paper artwork and may not match 100% Pantone® colours.
9.3 Complaints regarding quality must be made in writing within 3 working days from delivery.
9.4 Goods must be set aside for Seller’s inspection in case of complaint.
9.5 Two separate batches of printed bags may differ in shades of colour.
9.6 Seller will not be liable for any consequential loss related to quality issues.
9.7 Seller is not liable for discolouration or glue weakening due to poor storage by Buyer.
9.8 Defects in some goods do not entitle Buyer to reject the remaining goods.
10. Copyright
10.1 Seller cannot accept responsibility for copyright disputes.
10.2 All designs/logos used or reproduced are done in good faith and are the full responsibility of the Buyer.
11. Disputes
11.1 Any disputes, controversy, or disagreement arising in connection with any contract shall be subject to the exclusive jurisdiction of the Courts of England and Wales.